
Unfortunately, Direct Line offers only £200 cover for medical expenses. It also covers for lost car keys and includes a total-loss courtesy car It achieved a policy score of 68%, placing it 17th out of 55 policies we analysed.ĭirect Line's policy has no excess for accidental damage claims, allows named drivers to earn no-claims discount (NCD) and includes as standard a guaranteed courtesy car in the event of a claim.

Achieve high scores in our customer satisfaction survey.


Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. We analyse and rate 78 key elements of car insurance policies to come up with the overall policy score.
